Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, processed securely through Stripe.

Question 2

Is my payment information secure?

Accepted Answer

Yes. All payments are processed by Stripe, a PCI-compliant payment processor used by millions of businesses worldwide. We never see or store your full card details.

Question 3

Will I be charged sales tax or VAT?

Accepted Answer

Prices shown are in US dollars and do not include tax. If tax applies in your region, it will be added at checkout.

Question 4

Can I switch between Monthly and Annual billing?

Accepted Answer

Yes. You can switch plans anytime from your account settings. If you switch mid-cycle, we'll automatically prorate the difference, so you only pay for what you use.

Question 5

What happens if a payment fails?

Accepted Answer

We'll automatically retry the payment over the following days. You'll get an email each time, so you can update your card before your access is paused.

Question 6

Can I get a receipt or invoice for my payment?

Accepted Answer

Yes. Every payment generates a receipt automatically, sent to your email. You can also view and download all past invoices anytime from your account settings.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Cancel anytime from your account settings, no need to contact us. You'll keep access until the end of your current billing period.

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Billing questions